Does it hear the person on the other end?
It listens through your computer’s microphone. A handset usually leaves only your side audible. Speakerphone may let it hear the other person.
CALL NOTES
Finish the call with notes you can use
Call through your own phone or app. Keep live microphone text, notes and a summary with the lead, then review what was heard before saving.
Free plan. No card needed. No expiry.
LIVE NOTES
Call with Maya at Birch Lane Landscaping, Kingston, ON
- 0:12YouHi Maya, I was looking at Birch Lane’s quote page
- 0:26YouHow do customers ask about a new garden project?
- 0:49YouYou already have someone helping with the site, understood
- 1:08YouI’ll send the finding to the address you gave me
SUMMARY
Example: rep offered to send a quote-page finding to Maya
Microphone textReview notesSave outcome
Saved to the lead4 lines
- Your phone
- calls use your existing phone or calling app
- 5 cards
- prewritten answers matched to transcript words
- Recording off
- turn microphone recording on only when you choose
01 /YOUR EXISTING PHONE
Call, review and save
- 01
Choose Call with
Open the lead’s number and choose your phone or calling app. You need its working phone service, app account or device.
- 02
Keep the call screen nearby
Allow microphone access for live text in a supported browser. Keep notes on the same screen while you ask questions and listen.
- 03
Review and save
Check the notes and summary, then save the outcome. Add the owner’s commitments yourself if your microphone didn’t hear them.
02 /WHEN YOU GET PUSHBACK
Keep an answer within reach
Five neutral answer cards cover budget, existing suppliers, timing, ‘send me information’ and ‘show me proof’. Use them when the owner pushes back.
Cards are written in advance. Matching words in a finished transcript line bring one up without using AI writing allowance.
On a handset, your microphone may only hear you. Restate a useful point: ‘You already have someone looking after the site, understood.’
HEARD JUST NOW
Example answer card
“We already have someone”
TRY
That makes sense. Would it help if I sent the finding so you can pass it to them?
From your playbook4 more answers
03 /WHAT YOU ARE SAVING
Choose what you save
01
Live microphone text
The transcript uses what your computer’s microphone hears. Chrome sends that audio to Google’s speech service. Accuracy depends on your browser, sound and setup.
02
Your own notes
Add details for the next conversation, such as another number, a repeated email or a request to call later. Check them before saving.
03
Summary and outcome
AI summaries use your monthly AI allowance, with a simpler fallback when AI is unavailable. Review the summary and save the outcome with the lead.
04 /CALL WITH
Use the calling app you know
Choose Phone, Teams Phone, Zoom Phone, RingCentral, Dialpad, Aircall, Quo, JustCall, Google Voice, Webex or 8x8 Work. The choice opens an app or phone link.
Choosing a provider doesn’t connect its account. Calls use your existing service.
For the made-up Kingston prospect, open Birch Lane’s number in your usual app. Type the owner’s next step even if live text isn’t working.
birchlanelandscaping.example
Birch Lane Landscaping
Add to your leads
- Town
- Kingston, ON
- Phone
- 613-555-0184
- Contact
- Maya
- Call with
- Phone
05 /THE NEXT CONVERSATION
Leave a useful call record
Record what you discussed, what remains uncertain and what you agreed to send. Distinguish your words from the owner’s.
Prepare with the sales objections guide. Afterward, choose a relevant follow-up email and include the point you discussed.
Microphone recording starts off in cloud accounts and has its own control. Live text and audio recording are separate settings.
Save what the next conversation needs
Start free with no card. Open a lead, use your existing phone and save useful notes.
QUESTIONSQ1 Q2 Q3 Q4 Q5
Good to know
Where does Chrome send the audio for live text?
Chrome sends microphone audio to Google’s speech service. Live recognition needs microphone permission and browser support.
Can I use this with Teams Phone or Zoom Phone?
Both appear in Call with. Your calling app must be working; Attunr listens through the microphone.
Are objection answers generated by AI?
The default cards use prewritten answers matched to transcript words, without AI writing allowance. AI summaries use that allowance.
Is the call recorded by default?
No. Optional microphone recording starts off in cloud accounts. Notes and live text work without enabling audio recording.
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